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<Table name="Customized Lean Case Studies">
    <Row>
        <Author>Gu van Rhijn</Author>
        <Abstract>Supplying more products with the same number of people by making the
primary process smarter and through a smarter product design: implementation of Lean and Flow Factory at Biddle, The Netherlands in several steps: demand flow and lay out in fabrication (puncing, bending, spot welding, coating parts), flexibel assembly flow lines and workinstructions, </Abstract>
        <Keywords>demand flow, pull, factory lay out, assembly cells</Keywords>
        <Anonym>Nein</Anonym>
        <Companyname>Biddle</Companyname>
        <Companyaddress>Kootstertille; www.biddle.nl</Companyaddress>
        <Companycountry>The Netherlands</Companycountry>
        <Lineofbusiness>Electronic And Other Electrical Equipment And Components, Except Computer Equipment</Lineofbusiness>
        <(Approx.)yearlyturnover>5.000.000€ - 25.000.000€</(Approx.)yearlyturnover>
        <Numberofemployees>50 - 100</Numberofemployees>
        <Percentagetemporaryworkers>0% - 5%</Percentagetemporaryworkers>
        <Principalrangeofproducts>Product types plus customer-specific variants</Principalrangeofproducts>
        <Majorproductquantities>Small batch production</Majorproductquantities>
        <Principaltypeofproductionorganisation>Cellular manufacturing</Principaltypeofproductionorganisation>
        <Whowasthetrigger/customeroftheproject?>Managing Director</Whowasthetrigger/customeroftheproject?>
        <ProjectType>Flow, factory lay out and workstation design</ProjectType>
        <Leanisalreadyfullyestablished>Partly True</Leanisalreadyfullyestablished>
        <WhatwasoristhemaintriggertoimplementLean?>Reduction in lead time</WhatwasoristhemaintriggertoimplementLean?>
        <CaseStudy><p><font color="#000000" face="Times New Roman" size="3">

</font></p><span lang="EN-GB"><font color="#000000" face="Calibri" size="3"></font></span><p align="center" style="margin: 0cm 0cm 8pt;"><font color="#000000" face="Calibri" size="3"><font face="Times New Roman">

</font></font>Approach:</p><p style="margin: 0cm 0cm 8pt;">1. Preparation: overall awareness and introduction of demand flow and lean</p><ul><li><p style="margin: 0cm 0cm 8pt;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Involvement of employees in working sessions, training and implementation</span>

</p></li></ul><p style="margin: 0cm 0cm 8pt;">2. Groupsessions&nbsp;fabrication (operators from <span lang="EN-GB" style='line-height: 107%; font-family: "Calibri",sans-serif; font-size: 11pt; mso-ansi-language: EN-GB; mso-fareast-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-language: EN-US; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-language: AR-SA; mso-fareast-theme-font: minor-latin; mso-bidi-theme-font: minor-bidi;'>puncing, bending, spot welding, coating parts</span>)</p><ul><li><p style="margin: 0cm 0cm 8pt;">process map (value stream map)</p></li><li><p style="margin: 0cm 0cm 8pt;">current lay out and material flow</p></li><li><p style="margin: 0cm 0cm 8pt;">assessing examples of waste</p></li><li><p style="margin: 0cm 0cm 8pt;">from push to pull</p></li><li><p style="margin: 0cm 0cm 8pt;">improved lay out and workstation design </p></li><li><p style="margin: 0cm 0cm 8pt;">implementation (lay out, kanban, workstations, maximum buffer, carriers)</p></li></ul><p>3. Groupsessions assembly (involvement of operators, engineering, proces engineering, management)</p><ul><li>assembly process scheme for a number of products</li><li>improving product design (design for assembly)</li><li>definition of&nbsp;celluar assembly&nbsp;flows (based on product mix, expected numbers of products, demand&nbsp;)</li><li>design of each assembly&nbsp;cell (product carrier, material location, racks, handling of heavy parts, in process Kanban, &nbsp;testing)</li><li>design of workinstructions</li><li>implementation on the shop floor</li></ul>




</CaseStudy>
        <Top1waste>Waiting</Top1waste>
        <Top2waste>Inventory</Top2waste>
        <Top3waste>Transport</Top3waste>
        <StartingSituation><ul><li><p style="font-style: normal; font-weight: normal;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Traditional structures and lay out (functional)</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 1em; margin-bottom: 1em; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Very disorganized workspace</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 1em; margin-bottom: 1em; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span lang="EN-US" style="mso-ansi-language: EN-US;"></span><span lang="EN-US" style="mso-ansi-language: EN-US;">Too much (intermediate) material buffer stocks</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 1em; margin-bottom: 1em; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span lang="EN-US" style="mso-ansi-language: EN-US;">No experience with Lean Management</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 1em; margin-bottom: 1em; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Long lead times</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 1em; margin-bottom: 1em; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Manufacturing by batches (push)</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 1em; margin-bottom: 1em; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span lang="EN-US" style="mso-ansi-language: EN-US;">material handling (physical load); </span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 1em; margin-bottom: 1em; mso-add-space: auto; mso-list: l0 level1 lfo1;"><span lang="EN-US" style="mso-ansi-language: EN-US;">searching for parts</span></p></li><li><span lang="EN-US" style='line-height: 107%; font-family: "Calibri",sans-serif; font-size: 11pt; mso-ansi-language: EN-US; mso-fareast-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-language: EN-US; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-language: AR-SA; mso-fareast-theme-font: minor-latin; mso-bidi-theme-font: minor-bidi;'>unplanned overtime work (stress)</span></li></ul><p><font color="#000000"><span lang="EN-US" style='line-height: 107%; font-family: "Calibri",sans-serif; font-size: 11pt; mso-ansi-language: EN-US; mso-fareast-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-language: EN-US; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-language: AR-SA; mso-fareast-theme-font: minor-latin; mso-bidi-theme-font: minor-bidi;'><br></span></font></p>








</StartingSituation>
        <Evaluation><ul><li><span lang="EN-US" style="mso-ansi-language: EN-US;">Increase of turnover by 40% (same amount of employees)</span></li><li><p style="font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l0 level1 lfo2;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Reduction of change over time:</span></p></li><li><p style="font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l0 level1 lfo2;"><span lang="EN-US" style="mso-ansi-language: EN-US;"></span><span lang="EN-US" style="mso-ansi-language: EN-US;">flexible production of small sized batches, </span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l0 level1 lfo2;"><span lang="EN-US" style="mso-ansi-language: EN-US;">lower work in process</span></p></li><li><p style="font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l1 level1 lfo1;"><span lang="EN-GB">Production is less hectic, no need for overtime work during busy periods (saving<span style="mso-spacerun: yes;">&nbsp; </span>up to € 15.000 per year).</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l1 level1 lfo1;"><span lang="EN-GB">2 FTEs fewer are needed during pre-processing</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l1 level1 lfo1;"><span lang="EN-US" style="mso-ansi-language: EN-US;">25% fewer assembly hours per machine</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l1 level1 lfo1;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Reduction of WIP of around €100.000</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 0pt; mso-add-space: auto; mso-list: l1 level1 lfo1;"><span lang="EN-US" style="mso-ansi-language: EN-US;">ROI of one year</span></p></li><li><p style="color: rgb(0, 0, 0); font-style: normal; font-weight: normal; margin-top: 0cm; margin-bottom: 8pt; mso-add-space: auto; mso-list: l1 level1 lfo1;"><span style="mso-ansi-language: NL;">Reduction of physical load</span></p></li><li><span lang="EN-US" style='line-height: 107%; font-family: "Calibri",sans-serif; font-size: 11pt; mso-ansi-language: EN-US; mso-fareast-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-language: EN-US; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-language: AR-SA; mso-fareast-theme-font: minor-latin; mso-bidi-theme-font: minor-bidi;'>Communication between engineering and production: Design for assembly and work instructions</span></li></ul><span lang="EN-US" style='line-height: 107%; font-family: "Calibri",sans-serif; font-size: 11pt; mso-ansi-language: EN-US; mso-fareast-font-family: Calibri; mso-bidi-font-family: "Times New Roman"; mso-fareast-language: EN-US; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-language: AR-SA; mso-fareast-theme-font: minor-latin; mso-bidi-theme-font: minor-bidi;'></span><p style="margin: 0cm 0cm 8pt;"><span lang="EN-GB">Production Manager (Biddle): “The demand flow project has changed the organization of our production enormously, from a traditional production company to a demand-driven production environment. This has significantly increased the involvement of the production employees, because they have to consider their internal customer during the process – that is, the next stage in the process. The first step is to optimize supply for your internal customer, followed by optimizing your own work environment – that raises the interest of employees in the work processes, and therefore their motivation. Lean is not just for production, but actually for the entire order preparation trajectory, including the supply chain.”</span></p><span lang="EN-GB"><p align="center" style="margin: 0cm 0cm 8pt;"><br><p align="left"><div align="left"></div><p></p><p></p></span><span lang="EN-GB"></span>
</Evaluation>
    </Row>
</Table>